When Your Android Phone Won't Make Calls But Can Text: A Troubleshooting Guide

desiners 16 May 2024

Phone won't make calls but I can text Android A Troubleshooting Guide

This issue typically arises due to software glitches, incorrect settings, or network problems. Resolving it involves checking network connectivity, restarting the device, updating software, resetting network settings, and examining the SIM card. Additionally, examining call settings, disabling call forwarding, and checking for carrier restrictions can be helpful. If the problem persists, seeking professional repair may be necessary.

Phone Won't Make Calls but I Can Text Android

When a phone won't make calls but can still send texts, it can be a frustrating issue. Several key aspects can contribute to this problem, including:

Network connectivity
Software glitches
Incorrect settings
SIM card issues
Call forwarding
Carrier restrictions

Network connectivity is crucial for making calls. If the phone's signal is weak or unavailable, calls may not go through. Software glitches can also interfere with call functionality. Incorrect settings, such as disabled call permissions or incorrect call forwarding settings, can prevent calls from being made. The SIM card, which connects the phone to the network, may also be damaged or malfunctioning, leading to call issues. Call forwarding, when activated, diverts incoming calls to another number, preventing them from being received on the primary device. Lastly, carrier restrictions imposed by the service provider may limit call functionality.

Network Connectivity

Network connectivity is a crucial aspect of making phone calls. Without a stable and reliable network connection, calls may not be possible, even if text messaging still works. This is because calls require a different set of network protocols and resources than text messages. When network connectivity is poor or unavailable, the phone may not be able to establish or maintain a call, resulting in dropped calls or an inability to make calls altogether.

In cases where a phone can send and receive text messages but cannot make calls, network connectivity should be one of the first things to check. This can be done by looking at the signal strength indicator on the phone, or by trying to access other network services, such as browsing the web or using apps that require internet access. If the network connectivity seems weak or unstable, moving to a different location with better signal strength may resolve the issue.

Understanding the importance of network connectivity in making phone calls can help users troubleshoot and resolve issues related to call functionality. By ensuring that the phone has a strong and stable network connection, users can increase the likelihood of being able to make calls successfully.

Software Glitches

Software glitches can manifest in a variety of ways, including:

Operating system bugs: These are errors in the software that controls the phone's basic functions, including making calls. They can be caused by updates, app conflicts, or other factors.
App crashes: If the phone app or other related software crashes, it may prevent calls from being made or received.
Corrupted data: Data corruption can affect the phone's ability to make calls, as it can damage important system files.
Malware: Malicious software can interfere with the phone's normal operation, including its ability to make calls.

Software glitches can be frustrating, but they can usually be resolved by restarting the phone, updating the software, or resetting the device to its factory settings. If the problem persists, it may be necessary to seek professional repair.

Incorrect settings

Incorrect settings can be a common cause of the issue "phone won't make calls but I can text Android". Various settings on a phone can affect its ability to make calls, including:

Call settings: Incorrect call settings, such as disabled call forwarding or blocked numbers, can prevent calls from being made.
Network settings: Incorrect network settings, such as a missing or incorrect APN (Access Point Name), can prevent the phone from connecting to the cellular network and making calls.
Power saving settings: Aggressive power saving settings can sometimes interfere with call functionality by restricting background processes or limiting network activity.
Third-party app settings: Certain third-party apps may have permissions or settings that can interfere with call functionality. For example, a call blocking app may be preventing calls from being made.

To resolve call issues caused by incorrect settings, it is recommended to check and verify the following:

Ensure that call forwarding is disabled and that no numbers are blocked.
Check the APN settings and make sure they are correct for the carrier and region.
Review power saving settings and ensure that they are not restricting call functionality.
Check the permissions and settings of any third-party apps that may be interfering with call functionality.

By checking and correcting any incorrect settings, it is possible to resolve the issue of "phone won't make calls but I can text Android" and restore normal call functionality.

SIM Card Issues

SIM (Subscriber Identity Module) cards are essential components in mobile phones, responsible for identifying the device on a cellular network and enabling it to make and receive calls, send text messages, and access data.

Physical Damage: SIM cards can become physically damaged due to various reasons, such as bending, cracking, or exposure to water. This damage can disrupt the electrical connections within the card, leading to call issues.
Incorrect Insertion: Improper insertion of the SIM card can cause connection problems. Ensure the SIM card is correctly seated in its designated slot and making proper contact with the phone's circuitry.
Software Glitches: Software glitches within the phone or the SIM card itself can interfere with call functionality. Updating the phone's software or replacing the SIM card may resolve these issues.
Network Compatibility: In some cases, a SIM card may not be compatible with a particular phone or network. This can occur when using an older SIM card with a newer phone or when traveling to a different country with a local SIM card.

Understanding the connection between "SIM card issues" and "phone won't make calls but i can text android" can help users identify and troubleshoot potential problems. By examining the physical condition of the SIM card, ensuring proper insertion, updating software, and verifying network compatibility, users can increase the likelihood of resolving call issues related to SIM cards.

Call Forwarding

Call forwarding is a telephone feature that allows incoming calls to be redirected to another phone number. This can be useful in various situations, such as when a person is unavailable to take calls or when they want to direct calls to a specific device or location.

In the context of "phone won't make calls but I can text Android," call forwarding can be a potential cause of the issue. When call forwarding is enabled, incoming calls are automatically redirected to the designated number, preventing the phone from ringing or displaying incoming call notifications. This can create the illusion that the phone is unable to make calls, even though the issue lies with the call forwarding settings.

To resolve this issue, it is important to check if call forwarding is enabled and disable it if necessary. This can typically be done through the phone's settings menu or by dialing a specific code provided by the carrier. Once call forwarding is disabled, the phone should be able to receive incoming calls as expected.

Understanding the connection between call forwarding and "phone won't make calls but I can text Android" can help users identify and troubleshoot the issue effectively. By checking and disabling call forwarding if necessary, users can restore normal phone functionality and ensure that incoming calls are received as intended.

Carrier restrictions

Carrier restrictions refer to limitations or regulations imposed by mobile network carriers on the devices and services they provide. These restrictions can impact various aspects of phone functionality, including the ability to make calls.

In the context of "phone won't make calls but I can text Android," carrier restrictions can be a potential cause of the issue. Some carriers may restrict certain call-related features or services on their network, such as call forwarding, international calling, or the use of certain types of calling apps.

For example, a carrier may restrict international calling on a specific plan or device, preventing the phone from making calls to numbers outside of a certain region. Similarly, a carrier may restrict the use of VoIP (Voice over Internet Protocol) apps for making calls, requiring users to use the carrier's own calling services instead.

Understanding the connection between carrier restrictions and "phone won't make calls but I can text Android" is important for several reasons. First, it helps users identify the potential cause of the issue and narrow down the troubleshooting process. Second, it allows users to explore options for resolving the issue, such as contacting their carrier to inquire about restrictions or exploring alternative calling methods.

Overall, understanding the role of carrier restrictions in this issue empowers users to take informed steps towards resolving the problem and restoring normal phone functionality.

FAQs on "Phone Won't Make Calls but I Can Text Android"

This section addresses frequently asked questions related to the issue of "phone won't make calls but I can text Android".

Question 1: Why can I text but not make calls on my Android phone?

Possible reasons include network connectivity issues, software glitches, incorrect call or network settings, SIM card issues, call forwarding being enabled, or carrier restrictions.

Question 2: What should I do if my phone won't make calls but I can text?

Recommended steps include checking network connectivity, restarting the device, updating software, resetting network settings, examining the SIM card, checking call settings and disabling call forwarding, and verifying carrier restrictions.

Question 3: How do I fix my phone that can't make calls?

Troubleshooting involves checking network connectivity, restarting the device, updating software, resetting network settings, examining the SIM card, checking call and network settings, disabling call forwarding, and verifying carrier restrictions. If the issue persists, professional repair may be necessary.

Question 4: Why does my phone say "Not registered on network" when I try to make a call?

This error message indicates that the phone is not connected to the cellular network. Possible causes include being out of range, network outages, incorrect network settings, or a faulty SIM card.

Question 5: Can a damaged SIM card affect call functionality?

Yes, a damaged SIM card can disrupt electrical connections and cause call issues. Physical damage, incorrect insertion, software glitches, and network compatibility issues can all impact SIM card functionality.

Question 6: How do I know if call forwarding is enabled on my phone?

Depending on the phone model and Android version, you can check call forwarding settings in the phone app or through the device's settings menu. Look for options related to call forwarding or call diversion.

Understanding the answers to these FAQs can help individuals effectively troubleshoot and resolve issues related to "phone won't make calls but I can text Android".

Tips to Address "Phone Won't Make Calls but I Can Text Android"

Experiencing issues with making calls while text messaging remains functional on an Android device can be frustrating. To effectively address this problem, consider implementing the following tips:

Tip 1: Network Connectivity Verification

Ensure that your device has a stable network connection. Weak or signal strength can hinder call functionality while allowing text messages to go through.

Tip 2: Software Updates and Restarts

Software glitches can interfere with call functionality. Regularly update your device's software and restart it periodically to resolve any temporary issues.

Tip 3: Call Settings Inspection

Check your phone's call settings to ensure that call forwarding is disabled and that no numbers are blocked. Incorrect settings can prevent calls from being made.

Tip 4: SIM Card Examination

Inspect the SIM card for any physical damage or improper insertion. A damaged or incorrectly inserted SIM card can disrupt call functionality.

Tip 5: Carrier Restrictions Inquiry

Contact your cellular carrier to inquire about any restrictions that may be imposed on your account or device. Certain carriers may restrict calling features or services.

Tip 6: Factory Reset as a Last Resort

If all other troubleshooting steps fail, consider performing a factory reset on your device. This will restore your phone to its original settings, potentially resolving any software issues that may be causing the call issue.

By implementing these tips, you can increase the likelihood of resolving the issue of "phone won't make calls but I can text Android" and restoring normal call functionality to your device.

Summary:

Verify network connectivity.
Update software and restart the device.
Inspect call settings and SIM card.
Inquire about carrier restrictions.
Perform a factory reset if necessary.

Conclusion

In conclusion, the issue of "phone won't make calls but I can text Android" can arise due to various factors, ranging from network connectivity issues to software glitches, incorrect settings, SIM card problems, call forwarding, and carrier restrictions. Understanding the potential causes and implementing appropriate troubleshooting steps can help resolve this issue effectively.

It is important to remember that addressing this issue may require a combination of solutions tailored to the specific cause. By following the tips and recommendations outlined in this article, users can increase their chances of restoring normal call functionality to their Android devices.

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